This privacy policy explains how AirZone HVAC Services collects, uses, and discloses personal information from visitors and customers of our website, greenerhomeottawa.ca. We are committed to protecting your privacy and complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws.

Personal information means any information about an identifiable individual, such as name, email address, phone number, postal code, or payment information. We collect personal information when you:

• Visit our website and view our products and services
• Contact us through email, phone, or online chat
• Place an order or request a quote on our website
• Subscribe to our newsletter or other marketing communications
• Provide feedback or participate in surveys
• Interact with us on social media platforms

We use personal information for the following purposes:

• To provide you with the products and services you request and to process your payments
• To communicate with you about your orders, inquiries, or requests
• To send you promotional offers, newsletters, or other marketing communications that may be of interest to you
• To improve our website, products, services, and customer experience
• To analyze our website traffic and usage patterns
• To prevent, detect, and investigate fraud, security breaches, or other illegal activities
• To comply with legal obligations or to protect our rights and interests

We do not sell, rent, or trade your personal information to any third parties. We may share your personal information with:

• Our service providers who help us operate our website, process payments, deliver orders, send emails, or perform other functions on our behalf
• Our business partners who offer products or services that may complement ours or that you may have opted in to receive
• Law enforcement agencies or regulators if we are required to do so by law or to protect our rights and interests

We use reasonable security measures to protect your personal information from unauthorized access, use, disclosure, or loss. However, no method of transmission or storage is 100% secure and we cannot guarantee the absolute security of your personal information.

Our website may use cookies or similar technologies to enhance your browsing experience and to collect information about your preferences and activities. Cookies are small files that are stored on your device when you visit our website. They help us remember your settings, preferences, and interests; provide you with personalized content and offers; measure the effectiveness of our marketing campaigns; and improve our website performance and functionality. You can manage your cookie preferences through your browser settings or by using the tools provided on our website. However, some features of our website may not work properly without cookies.

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting a notice on our website or by email. Your continued use of our website after such notice constitutes your acceptance of the updated privacy policy.

Please note that this website is designed as a resource tool for Ottawa Homeowners in regards to heat pumps and Canada’s Greener Home Grant. We make every effort to present honest and correct information but due to changing technology, program guidelines, and other factors out of our control we make no guarantee of the correctness of any information contained within.

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at info@airzonehvacservices.ca or by mail at:

AirZone HVAC Services Inc
174 Colonnade Rd #27
Ottawa, ON K2E 7J5
Canada